Refund Policy

JLaunchpad has established a comprehensive refund policy designed to address specific situations to better safeguard our users’ interests.

JLaunchpad focuses on price protection in three primary ways:

1. Liquidity—Teams must believe in their pricing and must provide a tradable environment for their token. Initial liquidity provision should be roughly equal to the value of the circulating supply at Public Sale price.

2. Price Uniformity—Retail buyers often have the luxury of unlocked tokens while private investors are subject to vesting but may receive tokens at a heavily discounted price along with a percentage of their allocation at TGE. This substantially lowers the cost basis of circulating tokens, creating misaligned incentives.

3. Price Protection—teams must provide a period where the tokens remain at or above the Public Sale price.

Refund Eligibility Criteria

Round 1 & 2

✅ No prior token claims or Vesting Marketplace interactions

• The user must not have claimed tokens to their wallet or engaged in any transactions on the Vesting Marketplace.

• If tokens have been claimed or traded on the Vesting Marketplace, the user is no longer eligible for a refund.

✅ Market price lower than Public Sale price

• The market price of JLP must be lower than the Public Sale price within 14 days after the token is listed on the first supported exchange.

• If the market price is equal to or higher than the Public Sale price, no refund will be granted.

📌 Important Notes:

• Both conditions must be met to qualify for a refund.

• If only one condition is met (e.g., tokens are unclaimed, but the price is still above the Public Sale price), a refund is not possible.

• Eligible users can submit refund requests via the Vesting Marketplace within 14 days from the listing date.

Round 3 does not support refunds under any circumstances

Refund Process

As part of the newly launched Vesting Marketplace rollout, JLaunchpad has designed a straightforward refund experience for eligible users.

To request a refund, simply follow these steps:

• Fill out the required information in the JLP Refund Application.
• The request will be processed within 7 days from the date of submission.

• After the review period, a response regarding the refund approval status will be sent to the email address you provided in the form.

Please ensure all information is accurate to avoid delays in processing.

Support and Assistance

We understand that navigating the complex world of crypto investments can be daunting. Should you encounter any issues or have any questions regarding the refund process, please do not hesitate to contact administrators in the official JLaunchpad Telegram group for any assistance.